Workshop 3.0

Customer Success

Time to WOW and renew. What's your plan?

Time to WOW and renew. What's your plan?

Did you know only 45% of sales organizations aren't well aligned to the customer journey? How challenging does that make your Customer Success efforts? This workshop will teach you know to better align to sales, create moments of WOW and deep, trusted client relationships. You will learn how to use insight to create shared purpose and how to gain commitment at each quarterly checkin. You will keep your promises!

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Objectives

Key Feature #1

Connect with any buyer type, using a framework that moves ideas forward

Key Feature #2

Keep the customer journey fresh and fun by delighting customers throughout your partnership

Key Feature #3

Develop partner advocates by listening deeply and asking the right questions to enroll them in strategy

Learning Objectives

  • Develop Trusting Relationships

    Develop deep relationships from the outset of a project, or re-establish trust in an existing customer relationship

  • Expand Customer Opportunities

    Deliver a customer experience that listens, keeps promises, and opens new opportunities

  • Get Excited Together

    Ask delicious questions that get your partners excited about next actions together

Book this Course

  • 31 July 2017 10:00 - 12:00

  • WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam
  • 249.00

    exVAT

    BOOK NOW

Book the Pack and Save 148.00

Customer Success Workshop

747.00 599.00
exVAT
LEARN MORE

MODULES COVERED

  • Customer Renewal
    249.00
  • Creating Moments of WOW
    249.00
  • Kicking Off Long-Term Partnerships
    249.00

LOCATION

Weesperstraat 61-105,
1018 VN Amsterdam

NEXT START DATE

31/07/17

DETAILS

Full Day Workshop
747.00 599.00
BOOK NOW

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Customer Success Workshop

Time to WOW and renew. What's your plan?

Did you know only 45% of sales organizations aren't well aligned to the customer journey? How challenging does that make your Customer Success efforts? This workshop will teach you know to better align to sales, create moments of WOW and deep, trusted client relationships. You will learn how to use insight to create shared purpose and how to gain commitment at each quarterly check in. You will keep your promises!

Details

6 Hour

Price

747.00 599.00 exVAT

Location

Weesperstraat 61-105,
1018 VN Amsterdam

Book

Can’t get the number of seats or date you want?

Or get the pack and save 148.00

This course is part of the Customer Success Workshop