Our Courses

Single 2-Hour Course, Full Day Workshop, or Multiple Day Bootcamp, below you’ll find all of our courses. You can book them at our Amsterdam location or contact us to schedule in house training at your office.

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  • B2B B2C Team Alignment

    LEARN MORE

    LOCATION

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    NEXT START DATE

    22/09/20178 Seats Left

    BOOK NOW

    B2B B2C Team Alignment

    A platform divided is not a real platform!

    Did you know that almost 75% of top performing organizations have strong alignment between sales and marketing while 87% of firms that fall below targets say they do so because of poor alignment? The challenge isn't your own organization but those you are working with! This workshop will give you the tools to synchronize your frontline teams and increase autonomy. It will also help you harness the potential of the most agile principles in practice today.  

    Details

    8 Hour

    Price

    747.00 599.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Bespoke Coaching

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    MODULES COVERED
    DETAILS


    149.00

    LOCATION

    Weesperstraat 61-105, 1018 VN Amsterdam | Skype | Or we come to you!

    NEXT START DATE

    31 Aug

    BOOK NOW

    Bespoke Coaching

    Custom Coaching for Optimal Results

    What are your strengths? How can you make them work best for you? With our personality assessment, we will help you uncover a better you, Learn how to maximize your strengths and work on your shadows. Welcome to the Scale-Up Groups new form of coaching, one that takes into account who you are as a person. From there we analyze what you can do to optimize your contributions in the office and out. We will help you unlock your hidden potential with mindfulness, insight, and exercises that will change the way you think and work.  

    Details

    Price

    149.00 exVAT

    Location

    Weesperstraat 61-105, 1018 VN Amsterdam | Skype | Or we come to you!

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 149.00

    This course is part of the Bespoke Coaching

    Self Assessment and Personal Development Coaching

  • “Get Focused” Workshop

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    MODULES COVERED
    DETAILS

    Full Day Workshop
    747.00 599.00

    LOCATION

    Weesperstraat 61-105,
    1018 VN Amsterdam

    NEXT START DATE

    3 Aug 2017
    7 Sep 2017
    19 Oct 2017

    BOOK NOW

    “Get Focused” Workshop

    So you're a Commander or Promoter and you want to be more accurate + calm

    As a team member, you are generally optimistic and confident. You’re good at getting people excited and motivated. What would make your results even better? A thoughtful and balanced plan of action that includes details as much as the big picture. You have decided you want to be calmer, and to connect with more people. We have a formula. Introducing a modern and fresh take on personal development. We believe in bringing our best selves to fulfill our personal and business purposes. Work is demanding, and we think you deserve a playful and engaging workshop to re-energise you. This workshop centers on learning to be an effective and attentive listener. It teaches not only to listen so that others can have the next word and to listen for learning and understanding. Furthermore, our planning methods will help you get organized. The workshop centers on thinking through every action and how to go about it. We will help you become more methodical and focused. Bring everything back to a level where everyone else can manage what you are putting down. You will find that people will be more willing to listen. This is because they know you will not run away with the conversation. Using this approach, individuals practice new habits which complement their natural strengths. You will have tools to reframe your conversations with teammates, customers, partners, and even friends and family. You will have more confidence - even in the skills, you feel you currently lack. Long-term practice with these tools includes personal and corporate growth. Immediate results are an increased sense of confidence in strengths, awareness of opportunities for growth, and a clear practice to instill new habits.

    Details

    6 Hour

    Price

    747.00 599.00 exVAT

    Location

    Weesperstraat 61-105,
    1018 VN Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Focused” Workshop

    How to Plan – Get Focused

    How to Listen – Get Focused

    4 Habits Overview – Get Focused

  • “Get Motivating” Workshop

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    LOCATION

    Weesperstraat 61-105,
    1018 VN Amsterdam

    NEXT START DATE

    27 Jul 2017
    21 Sep 2017
    12 Oct 2017

    BOOK NOW

    “Get Motivating” Workshop

    So you're a Scientist or Counselor and you want to mobilise people into action

    As a team member, you are generally steady and reliable. You’re good at seeing everything that needs to be done and you are an anchor for the team. What would make your results even better? An army of people to implement the plan. You have decided you want to be more motivating and to connect with more people. We give you tools to inspire and captivate people, using improvisation techniques. You will also practice a prioritisation technique that lets you focus a team on moving the most important tasks forward with confidence. You will generate more effective sales conversations and overall better relationships.  

    Details

    6 Hour

    Price

    747.00 599.00 exVAT

    Location

    Weesperstraat 61-105,
    1018 VN Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Motivating” Workshop

    How to Inspire – Get Motivating

    4 Habits Overview – Get Motivating

    How to Do – Get Motivating

  • Field Sales Workshop

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    MODULES COVERED
    DETAILS

    Full Day Workshop
    747.00 599.00

    LOCATION

    Weesperstraat 61-105,
    1018 VN Amsterdam

    NEXT START DATE

    18 Sep 2017
    9 Oct 2017
    30 Oct 20176

    BOOK NOW

    Field Sales Workshop

    Get in and win that partnership! Do you have your story and details straight? Do they?

    80% sales pipelines never move forward. The majority haven't decided "no," to you, they haven't made any decision at all. Big data is changing the way customers engage with sales as well. Are you using insight to sell? We offer our VAMP method as a strategy to open partner conversations, "valorize" the deal, mobilize stakeholders and plan your time. You will get tools to establish shared vision, generate insight, identify mobilizers, handle objections, and teach your client to close the deal. You are on a hero's journey to make a difference in the world and we have the gear to support your adventure.

    Details

    6 Hour

    Price

    747.00 599.00 exVAT

    Location

    Weesperstraat 61-105,
    1018 VN Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Field Sales Workshop

    Negotiating Complex B2B Contracts

    Selling With Insight

    Handling Objections

  • Persuasion Workshop

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    LOCATION

    Weesperstraat 61-105,
    1018 VN Amsterdam

    NEXT START DATE

    14 Sep 2017
    5 Oct 2017
    26 Oct 2017

    BOOK NOW

    Persuasion Workshop

    So you are a Commander, Coordinator or Scientist ... and you want to be more persuasive

    Ever wanted to be more persuasive? Wondered what personality type you are? Based on our custom developed personality assessment we will be able to tell where your strengths and shadows lie. Based on these results we will give you the four habits that will improve your success. From there we will show you how listen better and how to generate better sales relationships. We will also teach you to make more generative sales conversations. These tools will allow you to become more persuasive, perceptive and personable to others in any business setting.

    Details

    6 Hour

    Price

    747.00 exVAT

    Location

    Weesperstraat 61-105,
    1018 VN Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 747.00

    This course is part of the Persuasion Workshop

    How to Listen – Persuasion

    How to Inspire – Persuasion

    4 Habits Overview – Persuasion

  • Customer Success Workshop

    LEARN MORE
    MODULES COVERED
    DETAILS

    Full Day Workshop
    747.00 599.00

    LOCATION

    Weesperstraat 61-105,
    1018 VN Amsterdam

    NEXT START DATE

    4 Sep 2017
    25 Sep 2017
    16 Oct 2017

    BOOK NOW

    Customer Success Workshop

    Time to WOW and renew. What's your plan?

    Did you know only 45% of sales organizations aren't well aligned to the customer journey? How challenging does that make your Customer Success efforts? This workshop will teach you know to better align to sales, create moments of WOW and deep, trusted client relationships. You will learn how to use insight to create shared purpose and how to gain commitment at each quarterly check in. You will keep your promises!

    Details

    6 Hour

    Price

    747.00 599.00 exVAT

    Location

    Weesperstraat 61-105,
    1018 VN Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Customer Success Workshop

    Kicking Off Long-Term Partnerships

    Creating Moments of WOW

    Customer Renewal

Courses in this pack

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  • Team Alignment Course 2.1 : Team Assessment

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.1 : Team Assessment

    Bring your best self to work, and help others do the same

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.1 : Team Assessment

    Bring your best self to work, and help others do the same

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Team Alignment Course 2.2 : Concentric Purpose

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.2 : Concentric Purpose

    Find a common purpose and use it to guide your actions

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.2 : Concentric Purpose

    Find a common purpose and use it to guide your actions

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Team Alignment Course 2.3 : Backbrief

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.3 : Backbrief

    Learn from the market

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.3 : Backbrief

    Learn from the market

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

Our Other Courses

  • Team Alignment Course 2.1 : Team Assessment

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.1 : Team Assessment

    Bring your best self to work, and help others do the same

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.1 : Team Assessment

    Bring your best self to work, and help others do the same

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Team Alignment Course 2.2 : Concentric Purpose

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.2 : Concentric Purpose

    Find a common purpose and use it to guide your actions

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.2 : Concentric Purpose

    Find a common purpose and use it to guide your actions

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Team Alignment Course 2.3 : Backbrief

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Team Alignment Course 2.3 : Backbrief

    Learn from the market

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Learning Objectives

    Understand how your strengths can be used to your advantage:disadvantage

    See the strengths of others; know how to complement their strengths

    Build teams and communications that are well-rounded across all 4 strengths

    Team Alignment Course 2.3 : Backbrief

    Learn from the market

    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.    Your company's leaders are now more connected with your teams but are they learning from them? This is an aspect that only 16% of companies do to the proper extent. This is a vital aspect of the business. It is important that the leaders of any business know what is occurring on the front lines. So that they can plan their next move to combat these problems. For E-Commerce, a mindset and culture of high autonomy and high alignment are critical. The back-brief model helps pull insight from the market. We will give you the tools to align market strategy with metrics. Also to integrate feedback from the front lines of business. By doing this trends can be acted on before they occur and you can react. This helps you to stay ahead of the market and the competition.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool Weesperstraat 61-105, 1018 VN Amsterdam, Netherlands

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the B2B B2C Team Alignment

    Team Alignment Course 2.1 : Team Assessment

    Team Alignment Course 2.2 : Concentric Purpose

    Team Alignment Course 2.3 : Backbrief

  • Self Assessment and Personal Development Coaching

    149.00
    LEARN MORE BOOK NOW

    Self Assessment and Personal Development Coaching

    Custom Coaching for Optimal Results

    What are your strengths? How can you make them work best for you? With our personality assessment, we will help you uncover a better you, Learn how to maximize your strengths and work on your shadows. Welcome to the Scale-Up Group's new form of coaching, one that takes into account who you are as a person. From there we analyze what you can do to optimize your contributions in the office and out. We will help you unlock your hidden potential with mindfulness, insight, and exercises that will change the way you think and work.  

    Learning Objectives

    This course is part of the Bespoke Coaching

    Self Assessment and Personal Development Coaching

    Custom Coaching for Optimal Results

    What are your strengths? How can you make them work best for you? With our personality assessment, we will help you uncover a better you, Learn how to maximize your strengths and work on your shadows. Welcome to the Scale-Up Group's new form of coaching, one that takes into account who you are as a person. From there we analyze what you can do to optimize your contributions in the office and out. We will help you unlock your hidden potential with mindfulness, insight, and exercises that will change the way you think and work.  

    Details

    Price

    149.00 exVAT

    Location

    Weesperstraat 61-105, 1018 VN Amsterdam | Skype | Or we come to you!

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 149.00

    This course is part of the Bespoke Coaching

    Self Assessment and Personal Development Coaching

  • How to Plan – Get Focused

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Plan – Get Focused

    Develop a clear + coordinated path that engages even the most methodical leader

    When your brain is moving at a mile a minute on a constant basis it can be very hard to slow down and plan something out. Sometimes though it is necessary. We give you two frameworks to guide your path to balance. You will learn how to take time to breathe and reflect. We will also teach you how to look for ways to learn from something you had not noticed before getting quiet. With these tools it will become easier for you to lead others. People will not find you to be as distant due to your high speed nature. Sometimes it is best to slow down and think before acting. Then the outcome is more likely to be what you had hoped for.  

    Learning Objectives

    Help extroverts and promoters to slow down and think through their process before they jump to execution.

    To teach extroverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    How to Plan – Get Focused

    Develop a clear + coordinated path that engages even the most methodical leader

    When your brain is moving at a mile a minute on a constant basis it can be very hard to slow down and plan something out. Sometimes though it is necessary. We give you two frameworks to guide your path to balance. You will learn how to take time to breathe and reflect. We will also teach you how to look for ways to learn from something you had not noticed before getting quiet. With these tools it will become easier for you to lead others. People will not find you to be as distant due to your high speed nature. Sometimes it is best to slow down and think before acting. Then the outcome is more likely to be what you had hoped for.  

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Focused” Workshop

    How to Plan – Get Focused

    How to Listen – Get Focused

    4 Habits Overview – Get Focused

  • How to Listen – Get Focused

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Listen – Get Focused

    Listen like Socrates and sell through the questions you ask

    A simple path to partnership is deep listening from no agenda. With guidance from Socrates, our framework helps you uncover more opportunities for alignment. How a salesman talks turns out to be unimportant because what they say, when guided by their listening, gives power to the spoken word. In other words, the salesman’s listening becomes an on-the-spot form of customer research. It can immediately useful in formulating any sales talk. We will teach you to apply this so that you can be the most effective salesperson possible. You will be in tune with the customer and exactly what they are looking for.

    Learning Objectives

    Help extroverts and promoters to slow down and think through their process before they jump to execution.

    To teach extroverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    How to Listen – Get Focused

    Listen like Socrates and sell through the questions you ask

    A simple path to partnership is deep listening from no agenda. With guidance from Socrates, our framework helps you uncover more opportunities for alignment. How a salesman talks turns out to be unimportant because what they say, when guided by their listening, gives power to the spoken word. In other words, the salesman’s listening becomes an on-the-spot form of customer research. It can immediately useful in formulating any sales talk. We will teach you to apply this so that you can be the most effective salesperson possible. You will be in tune with the customer and exactly what they are looking for.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Focused” Workshop

    How to Plan – Get Focused

    How to Listen – Get Focused

    4 Habits Overview – Get Focused

  • 4 Habits Overview – Get Focused

    2 Hour 249.00
    LEARN MORE BOOK NOW

    4 Habits Overview – Get Focused

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Learning Objectives

    Help extroverts and promoters to slow down and think through their process before they jump to execution.

    To teach extroverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    4 Habits Overview – Get Focused

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Focused” Workshop

    How to Plan – Get Focused

    How to Listen – Get Focused

    4 Habits Overview – Get Focused

  • How to Inspire – Get Motivating

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Inspire – Get Motivating

    Captivate and get people excited about an idea with a few tools from improv masters

    Get ready to see the world in a new way! We have 3 tools that will enable more generative sales conversations and create better relationships. With a little bit of improvisation and authenticity you will become a better salesperson. This will also help you become a more inspiring leader to your colleagues. Engaged companies grow profits as much as 3X faster than their competitors. Very engaged employees are 87 percent less likely to leave the organization. With our tools you will not only be more engaging but more dynamic and inspiring to your colleagues.

    Learning Objectives

    Help introverts and scientists to take command and motivate others.

    To teach introverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    How to Inspire – Get Motivating

    Captivate and get people excited about an idea with a few tools from improv masters

    Get ready to see the world in a new way! We have 3 tools that will enable more generative sales conversations and create better relationships. With a little bit of improvisation and authenticity you will become a better salesperson. This will also help you become a more inspiring leader to your colleagues. Engaged companies grow profits as much as 3X faster than their competitors. Very engaged employees are 87 percent less likely to leave the organization. With our tools you will not only be more engaging but more dynamic and inspiring to your colleagues.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Motivating” Workshop

    How to Inspire – Get Motivating

    4 Habits Overview – Get Motivating

    How to Do – Get Motivating

  • 4 Habits Overview – Get Motivating

    2 Hour 249.00
    LEARN MORE BOOK NOW

    4 Habits Overview – Get Motivating

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Learning Objectives

    Help introverts and scientists to take command and motivate others.

    To teach introverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    4 Habits Overview – Get Motivating

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Motivating” Workshop

    How to Inspire – Get Motivating

    4 Habits Overview – Get Motivating

    How to Do – Get Motivating

  • How to Do – Get Motivating

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Do – Get Motivating

    Prioritize + measure your actions

    Sometimes people need a small push to begin a task. With the Plan-Do-Check-Act framework, anyone can handle any task. It will help you work with minimal hassle or strain. The framework that we teach revolves around planning, executing, and following through. Everyone has to take part for it to be effective that with your coworkers. This module intends to help introverts expand their comfort zone and learn to motivate with action. This allows for people who might have not seemed like leaders before to become leaders.

    Learning Objectives

    Help introverts and scientists to take command and motivate others.

    To teach introverts to listen in intent and to be attentive to what others are saying in order to steer the conversation and understand others better.

    To know oneself better at the end and be able to work on your shadows while knowing what you bring to the table in every situation.

    How to Do – Get Motivating

    Prioritize + measure your actions

    Sometimes people need a small push to begin a task. With the Plan-Do-Check-Act framework, anyone can handle any task. It will help you work with minimal hassle or strain. The framework that we teach revolves around planning, executing, and following through. Everyone has to take part for it to be effective that with your coworkers. This module intends to help introverts expand their comfort zone and learn to motivate with action. This allows for people who might have not seemed like leaders before to become leaders.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the “Get Motivating” Workshop

    How to Inspire – Get Motivating

    4 Habits Overview – Get Motivating

    How to Do – Get Motivating

  • How to Listen – Persuasion

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Listen – Persuasion

    Listen like Socrates and sell through the questions you ask

    A simple path to partnership is deep listening from no agenda. With guidance from Socrates, our framework helps you uncover more opportunities for alignment. How a salesman talks turns out to be unimportant because what they say, when guided by their listening, gives power to the spoken word. In other words, the salesman’s listening becomes an on-the-spot form of customer research. It can immediately useful in formulating any sales talk. We will teach you to apply this so that you can be the most effective salesperson possible. You will be in tune with the customer and exactly what they are looking for.

    Learning Objectives

    To understand what personality type you are and how be more effective at persuasion with your given personality type.

    Learn to listen more effectively

    Be able to inspire others with our personality type and make people motivated to follow you.

    This course is part of the Persuasion Workshop

    How to Listen – Persuasion

    Listen like Socrates and sell through the questions you ask

    A simple path to partnership is deep listening from no agenda. With guidance from Socrates, our framework helps you uncover more opportunities for alignment. How a salesman talks turns out to be unimportant because what they say, when guided by their listening, gives power to the spoken word. In other words, the salesman’s listening becomes an on-the-spot form of customer research. It can immediately useful in formulating any sales talk. We will teach you to apply this so that you can be the most effective salesperson possible. You will be in tune with the customer and exactly what they are looking for.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 747.00

    This course is part of the Persuasion Workshop

    How to Listen – Persuasion

    How to Inspire – Persuasion

    4 Habits Overview – Persuasion

  • How to Inspire – Persuasion

    2 Hour 249.00
    LEARN MORE BOOK NOW

    How to Inspire – Persuasion

    Solution and consultative selling is dead -- the future is mobilizing with insight

    Get ready to see the world in a new way! We have 3 tools that will enable more generative sales conversations and create better relationships. With a little bit of improvisation and authenticity you will become a better salesperson. This will also help you become a more inspiring leader to your colleagues. Engaged companies grow profits as much as 3X faster than their competitors. Very engaged employees are 87 percent less likely to leave the organization. With our tools you will not only be more engaging but more dynamic and inspiring to your colleagues.

    Learning Objectives

    To understand what personality type you are and how be more effective at persuasion with your given personality type.

    Learn to listen more effectively

    Be able to inspire others with our personality type and make people motivated to follow you.

    This course is part of the Persuasion Workshop

    How to Inspire – Persuasion

    Solution and consultative selling is dead -- the future is mobilizing with insight

    Get ready to see the world in a new way! We have 3 tools that will enable more generative sales conversations and create better relationships. With a little bit of improvisation and authenticity you will become a better salesperson. This will also help you become a more inspiring leader to your colleagues. Engaged companies grow profits as much as 3X faster than their competitors. Very engaged employees are 87 percent less likely to leave the organization. With our tools you will not only be more engaging but more dynamic and inspiring to your colleagues.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 747.00

    This course is part of the Persuasion Workshop

    How to Listen – Persuasion

    How to Inspire – Persuasion

    4 Habits Overview – Persuasion

  • 4 Habits Overview – Persuasion

    2 Hour 249.00
    LEARN MORE BOOK NOW

    4 Habits Overview – Persuasion

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Learning Objectives

    To understand what personality type you are and how be more effective at persuasion with your given personality type.

    Learn to listen more effectively

    Be able to inspire others with our personality type and make people motivated to follow you.

    This course is part of the Persuasion Workshop

    4 Habits Overview – Persuasion

    All the habits you need to sell ideas

    Learn about the 4 habits of effective front-line and identify these with your own strengths and shadows. With these tools you will be able to understand yourself and others. This will make your business deals more effective. A better understanding of self links to increased confidence and more effective deal making. This is because you are able to play to your own strengths in any scenario. Our custom personality assessment will help you unlock things that you may have never known existed.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 747.00

    This course is part of the Persuasion Workshop

    How to Listen – Persuasion

    How to Inspire – Persuasion

    4 Habits Overview – Persuasion

  • Handling Objections

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Handling Objections

    Jedi skills for handling anything that could be thrown at you

    Have you ever been in a client conversation that got stuck? The word no can be very difficult to manage but it's an opportunity to turn the tide in favour of your partnership. People love to buy but they hate to be sold. With the correct tools an objection can transform into a question and an opportunity. We can help you get there and to win the partnership. We will teach you the methods to recognize five objection types and how to help your client see possibility.

    Learning Objectives

    Tools to prepare for customer conversations and evaluate deal progress

    How to use insight to advance conversations and deal momentum

    Motivate others to get excited about the effects your deal can have

    This course is part of the Field Sales Workshop

    Handling Objections

    Jedi skills for handling anything that could be thrown at you

    Have you ever been in a client conversation that got stuck? The word no can be very difficult to manage but it's an opportunity to turn the tide in favour of your partnership. People love to buy but they hate to be sold. With the correct tools an objection can transform into a question and an opportunity. We can help you get there and to win the partnership. We will teach you the methods to recognize five objection types and how to help your client see possibility.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Field Sales Workshop

    Negotiating Complex B2B Contracts

    Selling With Insight

    Handling Objections

  • Selling With Insight

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Selling With Insight

    Solution and consultative selling is dead -- the future is mobilizing with insight

    "The dominance of technology in business has shifted focus onto data, and the amount of data we create and consume multiplies every day. Too much data can be scary and confusing. Although 75% of companies say they are data driven, only 29% successfully connect data to action (Forrester). The right numbers could be the difference between deal and no deal. Partner or no partner. "The dominance of technology in business has shifted focus onto data, and the amount of data we create and consume multiplies every day. Too much data can be scary and confusing. Although 75% of companies say they are data driven, only 29% successfully connect data to action (Forrester). The right numbers could be the difference between deal and no deal. Partner or no partner. Is your data helping move your partnerships forward? Try selling with insight. We will share 3 skills to gain insight from data: diagnose, direct and distill it. Connect with customers on shared purpose before introducing your product. Make numbers pop and use the 3 insight types in order to create context and function for the data you are using. Turn your data into valuable returns for your team. The average company could increase annual sales per employee by 14.4% if it increases the usability of its data by 10% (Univ. of Texas). Even small improvements yield big financial returns."

    Learning Objectives

    Tools to prepare for customer conversations and evaluate deal progress

    How to use insight to advance conversations and deal momentum

    Motivate others to get excited about the effects your deal can have

    This course is part of the Field Sales Workshop

    Selling With Insight

    Solution and consultative selling is dead -- the future is mobilizing with insight

    "The dominance of technology in business has shifted focus onto data, and the amount of data we create and consume multiplies every day. Too much data can be scary and confusing. Although 75% of companies say they are data driven, only 29% successfully connect data to action (Forrester). The right numbers could be the difference between deal and no deal. Partner or no partner. "The dominance of technology in business has shifted focus onto data, and the amount of data we create and consume multiplies every day. Too much data can be scary and confusing. Although 75% of companies say they are data driven, only 29% successfully connect data to action (Forrester). The right numbers could be the difference between deal and no deal. Partner or no partner. Is your data helping move your partnerships forward? Try selling with insight. We will share 3 skills to gain insight from data: diagnose, direct and distill it. Connect with customers on shared purpose before introducing your product. Make numbers pop and use the 3 insight types in order to create context and function for the data you are using. Turn your data into valuable returns for your team. The average company could increase annual sales per employee by 14.4% if it increases the usability of its data by 10% (Univ. of Texas). Even small improvements yield big financial returns."

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Field Sales Workshop

    Negotiating Complex B2B Contracts

    Selling With Insight

    Handling Objections

  • Negotiating Complex B2B Contracts

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Negotiating Complex B2B Contracts

    Coffee isn't for Closers -- it's for Openers

    Have you ever been in a client conversation that got stuck? We will give you the tools not only to start the conversation but to keep it going. A first impression takes about seven seconds to take place, make sure that you nail yours. First impressions occur by nonverbal cues more than verbal cues. In fact, studies have found that nonverbal cues have over four times the impact on the impression you make than anything you say. The skills that we will give you will help nail your first impression, start the conversation and get your deal rolling. Furthermore, we will give you the tools to close this deal and improve your win rate.

    Learning Objectives

    Tools to prepare for customer conversations and evaluate deal progress

    How to use insight to advance conversations and deal momentum

    Motivate others to get excited about the effects your deal can have

    This course is part of the Field Sales Workshop

    Negotiating Complex B2B Contracts

    Coffee isn't for Closers -- it's for Openers

    Have you ever been in a client conversation that got stuck? We will give you the tools not only to start the conversation but to keep it going. A first impression takes about seven seconds to take place, make sure that you nail yours. First impressions occur by nonverbal cues more than verbal cues. In fact, studies have found that nonverbal cues have over four times the impact on the impression you make than anything you say. The skills that we will give you will help nail your first impression, start the conversation and get your deal rolling. Furthermore, we will give you the tools to close this deal and improve your win rate.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Field Sales Workshop

    Negotiating Complex B2B Contracts

    Selling With Insight

    Handling Objections

  • Customer Renewal

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Customer Renewal

    Turning advocates into evangelists

    Turn mere customers into brand ambassadors and bring you whole company on board. By keeping your brand and ideas fresh both employees and customers will return. Aligning with the customer journey can increase win rates by 15%. Exceptional customer journey training increases quota attainment by up to 32%. Let us help you achieve your quotas with our training. We will teach you the Socratic method for B2B customer success. The Socratic Method will improve both customer experience and sales. This will help elevate your sales and provide the next step for your company's growth.

    Learning Objectives

    Develop deep relationships from the outset of a project, or re-establish trust in an existing customer relationship

    Deliver a customer experience that listens, keeps promises, and opens new opportunities

    Ask delicious questions that get your partners excited about next actions together

    Customer Renewal

    Turning advocates into evangelists

    Turn mere customers into brand ambassadors and bring you whole company on board. By keeping your brand and ideas fresh both employees and customers will return. Aligning with the customer journey can increase win rates by 15%. Exceptional customer journey training increases quota attainment by up to 32%. Let us help you achieve your quotas with our training. We will teach you the Socratic method for B2B customer success. The Socratic Method will improve both customer experience and sales. This will help elevate your sales and provide the next step for your company's growth.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Customer Success Workshop

    Kicking Off Long-Term Partnerships

    Creating Moments of WOW

    Customer Renewal

  • Creating Moments of WOW

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Creating Moments of WOW

    Strong enough for sales but made for customer success

    Moments of wow are the intentional actions you take to delight your customers. Wow means delivering value in such a way that customers return for new products and experiences. Do your customers get what they expect? How does their journey with your company introduce new opportunites? How could you can expand your impact and ensure that customers tell others about their experience? We present a formula and exercise to practice and develop the habit of expanding customer value. Exceptional customer journey training can increase quota attainment by up to 32%. Aligning your sales and customer success strategy with customer journey increases the lifetime value of customer by 26%. What are some of the ways you could wow your customer today?

    Learning Objectives

    Develop deep relationships from the outset of a project, or re-establish trust in an existing customer relationship

    Deliver a customer experience that listens, keeps promises, and opens new opportunities

    Ask delicious questions that get your partners excited about next actions together

    Creating Moments of WOW

    Strong enough for sales but made for customer success

    Moments of wow are the intentional actions you take to delight your customers. Wow means delivering value in such a way that customers return for new products and experiences. Do your customers get what they expect? How does their journey with your company introduce new opportunites? How could you can expand your impact and ensure that customers tell others about their experience? We present a formula and exercise to practice and develop the habit of expanding customer value. Exceptional customer journey training can increase quota attainment by up to 32%. Aligning your sales and customer success strategy with customer journey increases the lifetime value of customer by 26%. What are some of the ways you could wow your customer today?

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Customer Success Workshop

    Kicking Off Long-Term Partnerships

    Creating Moments of WOW

    Customer Renewal

  • Kicking Off Long-Term Partnerships

    2 Hour 249.00
    LEARN MORE BOOK NOW

    Kicking Off Long-Term Partnerships

    Reduce churn with better sales handoffs

    One of the most common challenges we hear about sales is the customer on-boarding experience. The customer "hand-off" from sales to customer success often results in confusion: what are we doing? why are we doing it? what are we going to get/give from this? With only 68% of projects meeting intended goals, we think we can do better. This is modern customer success, tools we have sharpened since customer success was coined. Let us show you how to convert a sales hand-off into a customer journey. Our VAMP model provides a simple framework for connecting customer pains and dreams with your product. The sales --> customer success hand-off will convey the customer's purpose, hopes and dreams, unavoidable barriers, and greatest allies to share the journey. Not only do teams increase productivity with these tools, they report increased sales and customer satisfaction. Overall, our customer success alumni are happier and more fulfilled. Like them, your team members will have a common language for assessing alignment of customer purpose with company purpose.

    Learning Objectives

    Develop deep relationships from the outset of a project, or re-establish trust in an existing customer relationship

    Deliver a customer experience that listens, keeps promises, and opens new opportunities

    Ask delicious questions that get your partners excited about next actions together

    Kicking Off Long-Term Partnerships

    Reduce churn with better sales handoffs

    One of the most common challenges we hear about sales is the customer on-boarding experience. The customer "hand-off" from sales to customer success often results in confusion: what are we doing? why are we doing it? what are we going to get/give from this? With only 68% of projects meeting intended goals, we think we can do better. This is modern customer success, tools we have sharpened since customer success was coined. Let us show you how to convert a sales hand-off into a customer journey. Our VAMP model provides a simple framework for connecting customer pains and dreams with your product. The sales --> customer success hand-off will convey the customer's purpose, hopes and dreams, unavoidable barriers, and greatest allies to share the journey. Not only do teams increase productivity with these tools, they report increased sales and customer satisfaction. Overall, our customer success alumni are happier and more fulfilled. Like them, your team members will have a common language for assessing alignment of customer purpose with company purpose.

    Details

    2 Hour

    Price

    249.00 exVAT

    Location

    WeWork Metropool,
    Weesperstraat 61-105,
    Amsterdam

    Book

    Can’t get the number of seats or date you want?

    Or get the pack and save 148.00

    This course is part of the Customer Success Workshop

    Kicking Off Long-Term Partnerships

    Creating Moments of WOW

    Customer Renewal